Samsung Electronics Vice Chairman and co-CEO Han Jong-hee on Wednesday apologized for contention around as of late sent off Galaxy S22 cell phone execution due to a pre-introduced application.
During the South Korean tech monster's yearly investors' gathering, Samsung Device Experience division CEO JH Han said the organization neglected to see the value in client worries over the issue and bowed in conciliatory sentiment, reports ZDNet.
"We couldn't as expected consider our buyers needs," Han said. It is accounted for that few Galaxy S22 series telephone clients began getting another update that carries the Game Performance Management Mode to the Game Optimization Service (GOS) application.
"The GOS was intended to streamline the telephone's exhibition thinking about the different attributes of gamers," Han noted.
"The gadget's steady exhibition is urgent while getting a charge out of top of the line games so we restricted the presentation of CPU and GPU to the fitting levels to limit overheating while at the same time keeping up with consistency."
"We will pay attention to our clients' voices all the more cautiously and reward them with the best quality and administration so as not to rehash comparative issues," he added.
At the center of the issue was a GOS, which is purportedly choking the presentation of 10,000 applications. This rundown incorporates well known applications like Instagram, Netflix, TikTok, and, surprisingly, Samsung's own applications like Secure Folder and Samsung Pay.
The organization prior said that it intends to add a choice in its down launcher application to permit clients to focus on execution through the product update.
Android Authority prior revealed that as indicated by data dissemination on Naver, Samsung is leading an inward examination.
The GOS application itself is definitely not another element to the Galaxy S22 series and has additionally been on past Galaxy cell phones.
--IANS
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