Twitter on Sunday appointed California-primarily based Jeremy Kessel as the new grievance Officer for India, as required under the brand new records technology rules, 2021, hours after Dharmendra Chatur cease from the post, Bar and Bench pronounced.
His appointment, but, isn't always visible to be consistent with new IT policies suggestions, which mandate that the complaint redressal officer have to be a resident of India.
Kessel is the worldwide criminal coverage Director of Twitter.
The development comes at a time when the micro-blogging platform has been engaged in a tussle with the Indian authorities over the new social media policies. The government has slammed Twitter for planned defiance and failure to conform with the usa's new IT guidelines.
the brand new rules, which got here into effect from may additionally 25 mandate social media corporations to establish a complaint redressal mechanism for resolving proceedings from the users or sufferers.
also examine: Amid tussle with govt, Twitter's period in-between complaint officer for India quits
All good sized social media organizations, with over 50 lakh consumer base shall appoint a grievance officer to cope with such complaints and proportion the call and contact information of such officers.
The huge social media groups are mandated to employ a major compliance officer, a Nodal contact individual and a resident grievance officer. all of them ought to be resident in India.
Twitter in reaction to the final note issued by means of the government on June five had said that it intends to comply with the brand new IT guidelines and will proportion details of the leader compliance officer. within the intervening time, the microblogging platform had appointed Chatur as intervening time resident complaint officer for India.
in keeping with a central authority legit, the business enterprise has misplaced legal protection as an intermediary and will be legally held chargeable for all content published by means of its customers on the platform.
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